Contact Us: 865-371-8629

Front profile view of an Audi Q5 vehicle being serviced.

Service

Certified Audi Care, Backed by Trust

At Audi Knoxville, we don’t just service cars—we uphold performance. Our Audi-certified service center is staffed by factory-trained technicians who specialize exclusively in Audi engineering. With state-of-the-art diagnostic tools and a full inventory of Audi Genuine Parts, we ensure your vehicle receives the expert attention it was designed for. Whether it's a scheduled maintenance visit or a complex repair, every service is done to Audi's uncompromising standards.
Schedule Service
Audi service technician servicing a vehicle.

Transparent Pricing with the Harper 1Price Promise

We believe in earning your trust, not negotiating for it. That’s why every service quote at Audi Knoxville is backed by our Harper 1Price philosophy: no haggling, no gimmicks, just clear, market-based pricing. Whether it’s a routine checkup or unexpected repair, you’ll always know what you’re paying—and why. We also honor Audi Care and Audi prepaid maintenance plans for added value.

Audi service technician servicing a vehicle.

Comfort and Convenience Every Step of the Way

While your Audi is in expert hands, you can relax in our customer lounge with complimentary Wi-Fi, refreshments, and comfortable seating. Need to stay on the move? Take advantage of our courtesy shuttle service or ask about our loaner vehicle program. At Audi Knoxville, we make your service experience as premium as the vehicle you drive.

Audi service technician servicing a vehicle.

Committed to Excellence—and Our Community

We’re proud recipients of the Audi Magna Society Award, recognizing our commitment to excellence in service and customer satisfaction. But our dedication doesn’t stop at the dealership. Audi Knoxville proudly supports local organizations like United Way, the Boys & Girls Club, and Ruthie’s Fund—because great service includes giving back.

Book Audi Service in Minutes—Online and On Your Schedule

Your Audi deserves expert care—and getting that care should be effortless. With Audi Knoxville's easy-to-use online scheduling system, you can book your next service appointment in just a few clicks. Whether it’s routine maintenance like oil changes or brake inspections, or more complex diagnostics, our factory-trained technicians are ready to deliver precision service with Audi Genuine Parts. Flexible appointment times and transparent communication mean your Audi is in and out with minimal downtime—so you can get back on the road with confidence.

Opening Hours

Sales

Monday: 8:30am-6:30pm

Tuesday: 8:30am-6:30pm

Wednesday: 8:30am-6:30pm

Thursday: 8:30am-6:30pm

Friday: 8:30am-6:30pm

Saturday: 9:00am-5:00pm

Sunday Closed

Parts

Monday: 7:30am-5:30pm

Tuesday: 7:30am-5:30pm

Wednesday: 7:30am-5:30pm

Thursday: 7:30am-5:30pm

Friday: 7:30am-5:30pm

Saturday: 8:00am-2:00pm

Sunday: Closed

Service

Monday: 7:30am-6:00pm

Tuesday: 7:30am-6:00pm

Wednesday: 7:30am-6:00pm

Thursday: 7:30am-6:00pm

Friday: 7:30am-6:00pm

Saturday: 8:00am-2:00pm

Sunday: Closed

Sales: 865-371-8629

Service: 865-433-8062

Parts: 865-433-0978

Collision: 865-371-8392

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    Audi of America takes efforts to ensure the accuracy of information on the general vehicle information pages. Models are shown for illustration purposes only and may include features that are not available on the US model. As errors may occur or availability may change, please see dealer for complete details and current model specifications.

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