Service Center

At Audi Knoxville, we don’t just service cars—we uphold performance. Our Audi-certified service center is staffed by factory-trained technicians who specialize exclusively in Audi engineering. From Knoxville, Farragut, and Oak Ridge, TN and beyond, our team is here to assist. With state-of-the-art diagnostic tools and a full inventory of Audi Genuine Parts, we ensure your vehicle receives the expert attention it was designed for. Whether it's a scheduled maintenance visit or a complex repair, every service is done to Audi's uncompromising standards.

Maintenance That Keeps Your Audi Going

Routine service plays a key role in how your vehicle performs day to day. Our team is here to make sure everything stays in top condition with a full range of services available in one convenient location.

Here’s what you can expect:

  • Oil and filter changes
  • Brake service and inspections
  • Tire services, including rotations and replacements
  • Battery diagnostics and replacement
  • Fluid checks and top offs
  • Full multi-point inspections

Our dealership recommends following your vehicle’s factory maintenance schedule to maintain performance and reliability. In most cases, that means scheduling oil changes and tire rotations every 5,000 to 7,500 miles, along with brake inspections every 10,000 to 15,000 miles. Staying consistent with these intervals helps keep your vehicle running smoothly and supports long-term durability.

Audi service technician servicing a vehicle.

Transparent Pricing with the Harper 1Price Promise

We believe in earning your trust, not negotiating for it. That’s why every service quote at Audi Knoxville is backed by our Harper 1Price philosophy: no haggling, no gimmicks, just clear, market-based pricing. Whether it’s a routine checkup or unexpected repair, you’ll always know what you’re paying—and why. We also honor Audi Care and Audi prepaid maintenance plans for added value.

Audi service technician servicing a vehicle.

Comfort and Convenience Every Step of the Way

While your Audi is in expert hands, you can relax in our customer lounge with complimentary Wi-Fi, refreshments, and comfortable seating. Need to stay on the move? Take advantage of our courtesy shuttle service or ask about our loaner vehicle program. At Audi Knoxville, we make your service experience as premium as the vehicle you drive.

Our Expert Staff and Technicians

From our friendly and knowledgeable staff to our certified technicians who are the experts on maintaining and repairing your Audi, our Service Center is 100% dedicated to keeping your vehicle running like new.

We work on all makes and models, so no matter what you drive, you can expect the same level of attention and care. From quick visits to more in-depth repairs, every service is completed with a focus on long-term performance and reliability.

Our service center recommends staying on track with your factory maintenance schedule, along with regular inspections, to help keep your vehicle performing at its best over time.

Genuine Audi Parts

Genuine Audi parts matter because they preserve the integrity of your Audi's systems. Aftermarket alternatives might fit, but they weren't engineered with your specific model in mind. Every service performed here uses components that were made for your Audi — keeping performance, safety, and reliability exactly where they should be.

Our parts center stocks Audi Genuine Parts and Audi Genuine Accessories, giving hands-on owners everything they need to handle maintenance at home. Our knowledgeable staff can point you toward exactly what your Audi requires, and everything is available to order online or in person.

Audi service technician servicing a vehicle.

Committed to Excellence—and Our Community

We’re proud recipients of the Audi Magna Society Award, recognizing our commitment to excellence in service and customer satisfaction. But our dedication doesn’t stop at the dealership. Audi Knoxville proudly supports local organizations like United Way, the Boys & Girls Club, and Ruthie’s Fund—because great service includes giving back.

FAQs

What are the signs my brakes need to be replaced?

Common signs include:

  • Squealing or screeching sounds when pressing the brake pedal
  • Grinding noise, which can signal worn brake pads
  • Vibration or pulsation felt in the brake pedal
  • Longer stopping distances than usual
  • Soft or spongy brake pedal response
  • Brake warning light illuminated on the dashboard

If you notice any of these symptoms, a brake inspection can help confirm if replacement is needed. *

How often should I really change my oil?

The timing depends on your vehicle and the type of oil it uses. Older guidelines suggested changing oil every three months. With modern engine design and higher-quality oils, many vehicles can go six to 12 months between oil changes.

Your owner’s manual provides the most accurate interval for your specific model, taking into account engine requirements and driving conditions. 2

How do I know if I need to replace my car battery soon?

Most car batteries last three to five years, though lifespan varies based on climate, driving habits, and overall vehicle conditions. As a battery weakens, it often shows warning signs before failing completely. 3

Watch for these indicators:

  • Dim headlights
  • Clicking sounds when starting
  • Electrical issues with accessories or dashboard systems
  • Slow motor crank
  • Illuminated battery or charging warning light
  • A bad smell, similar to sulfur
  • Frequent jump-starts
  • A bulging or swollen battery case

Catching these symptoms early can help you schedule a replacement before a dead battery leaves you stranded.

What does a tire rotation do?

A tire rotation involves moving each tire to a different position on the vehicle. This helps balance out wear patterns that naturally occur based on driving habits and drivetrain setup. It also gives technicians a chance to check tire pressure and inspect for damage. 4

How often should I service my transmission? 

Manual transmission drivers with average usage typically need service somewhere between 30,000 and 60,000 miles. Automatic transmission owners usually see intervals ranging between 60,000 and 100,000 miles. Driving conditions can shift these numbers, so keep tabs on how your vehicle feels between visits. 5

Book Audi Service

Your Audi deserves expert care—and getting that care should be effortless. With Audi Knoxville's easy-to-use online scheduling system, you can book your next service appointment in just a few clicks.

Flexible appointment times and transparent communication mean your Audi is in and out with minimal downtime—so you can get back on the road in Knoxville, Farragut, and Oak Ridge, TN with confidence.

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Opening Hours

Sales

Monday: 8:30am-6:30pm

Tuesday: 8:30am-6:30pm

Wednesday: 8:30am-6:30pm

Thursday: 8:30am-6:30pm

Friday: 8:30am-6:30pm

Saturday: 9:00am-5:00pm

Sunday Closed

Parts

Monday: 7:30am-5:30pm

Tuesday: 7:30am-5:30pm

Wednesday: 7:30am-5:30pm

Thursday: 7:30am-5:30pm

Friday: 7:30am-5:30pm

Saturday: 8:00am-2:00pm

Sunday: Closed

Service

Monday: 7:30am-6:00pm

Tuesday: 7:30am-6:00pm

Wednesday: 7:30am-6:00pm

Thursday: 7:30am-6:00pm

Friday: 7:30am-6:00pm

Saturday: 8:00am-2:00pm

Sunday: Closed

Sales: 865-371-8629

Service: 865-433-8062

Parts: 865-433-0978

Collision: 865-371-8392

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